← Back to the website
Legal

Terms

Last updated: 8 July 2026

1. Definitions

In these terms:

2. Applicability

These terms apply to any use of the website equalpaymonitor.com and its linked domains (.nl, .eu, .online), and to all quotes, agreements and services provided by Equal Pay Monitor, unless otherwise agreed in writing. Any terms proposed by the client are expressly rejected unless we have accepted them in writing.

3. Services and forms of engagement

We offer our services in two forms:

The specific scope, fee and duration of the services are set out per agreement in a quote or engagement confirmation.

4. Formation of the agreement

Using this website or submitting the contact form does not automatically create an agreement. An agreement only comes into effect after written (or email-confirmed) acceptance by both parties of a quote or engagement confirmation. The processing of pay data is separately governed by a data processing agreement.

5. Client obligations

The client is responsible for the accuracy, completeness and timely delivery of the pay data and other information required for our services. We may rely on the accuracy of data supplied by the client and are not required to verify its content. Inaccuracies, omissions or delays in the analysis or reporting resulting from inaccurate, incomplete or late data supplied by the client are at the client's risk and expense.

6. Fees and payment

Fees are set out in the quote or engagement confirmation and exclude VAT unless stated otherwise. Invoices must be paid within 14 days of the invoice date. If this term is exceeded, the client is in default without further notice and statutory commercial interest becomes due, plus extrajudicial collection costs per the statutory scale. We are entitled to suspend services while invoices remain unpaid.

Fees may be revised periodically; for active subscriptions, a change applies from the next renewal period, subject to reasonable notice.

7. Subscription term and cancellation

A subscription is entered into for the period stated in the agreement and is automatically renewed for the same period unless the client cancels in writing at least one month before the end of the current period.

Early termination of a subscription by the client is only possible with our written consent. In the event of early termination, the client owes the full remaining fee for the agreed term, calculated on the basis of the agreed recurring fee. Any additional work already performed in preceding periods is not offset against this remaining fee.

8. One-off engagements: cancellation

For one-off, on-request work (such as a single or in-depth analysis): cancellation by the client up to two weeks before the agreed start date is possible against 50% of the agreed fee. Cancellation within two weeks of the start date, or after work has begun, incurs the full agreed fee.

9. Intellectual property

All intellectual property rights in our methodology, analysis models, report templates, text, brand name, logo and other content — on this website and in delivered reports — belong to Equal Pay Monitor / The Inclusion Studio. The client receives a non-exclusive, non-transferable licence to use its own report for internal purposes. Reuse, reproduction or publication of our methodology or models without prior written consent is not permitted.

10. Use for scientific research and statistics

Equal Pay Monitor is committed to advancing broader public understanding of pay gaps. In this context, we may use aggregated and/or anonymised insights and findings arising from our services — for example sector-wide pay gap trends — for scientific research, statistics, benchmarking and publications, subject to the following principles:

By using our services, the client agrees to this use of aggregated and anonymised insights, subject to the safeguards above. This does not affect our obligations under the data processing agreement regarding the underlying, identifiable pay data.

11. No guarantee of outcome or compliance

Our report provides insight and substantiation for the client's own assessment. We take care to perform the analysis diligently and using a sound methodology, but we do not guarantee that the report alone constitutes full legal compliance with (future) laws and regulations, including the EU Pay Transparency Directive. Final assessment of, and responsibility for, regulatory compliance rests with the client. We advise the client to obtain its own legal advice where needed.

12. Liability

Our liability for damage arising from or in connection with the services is limited to the amount paid out under our liability insurance in the relevant case, plus the deductible. If, for any reason, no payment is made under the insurance, our liability is limited to the amount the client paid us in the twelve months preceding the event causing the damage, with a maximum of €5,000.

We are never liable for indirect damage, consequential damage, loss of profit, missed savings, reputational damage or damage due to business interruption. Liability is excluded for damage resulting from inaccurate, incomplete or late data supplied by the client.

The above limitations do not apply in cases of intent or wilful recklessness on our part.

13. Indemnification

The client indemnifies us against claims by third parties — including the client's employees, regulators or other third parties — arising from or related to data supplied by the client, decisions made by the client based on our report, or the client's failure to comply with applicable laws and regulations.

14. Confidentiality

Both parties will handle confidential information received from the other with due care and will not share it with third parties, except as necessary to perform the agreement, where legally required, or as described above for anonymised research purposes.

15. Force majeure

In the event of force majeure — including outages at our hosting provider, cyber incidents beyond our reasonable control, and other circumstances not reasonably attributable to us — we are not required to fulfil our obligations, and any liability in that respect is excluded.

16. Complaints

Complaints about our services must be reported to us in writing as soon as possible, and no later than 30 days after the event to which the complaint relates, via info@equalpaymonitor.nl. Complaints not reported in time will not be handled.

17. Changes

We may update these terms from time to time. The most current version is always available on this page and applies to agreements formed after the change date. For active subscriptions, a change applies from the next renewal period.

18. Governing law and disputes

These terms and all agreements with Equal Pay Monitor are governed exclusively by Dutch law. Disputes will be submitted exclusively to the competent court in the district where Equal Pay Monitor / The Inclusion Studio is based, unless mandatory law provides otherwise.

19. Other provisions

If any provision of these terms is found to be void or voidable, the remaining provisions will remain in full force; the parties will replace the void provision with one that most closely reflects the intent of the original. The client may not transfer rights or obligations under the agreement to third parties without our prior written consent.

20. Contact

Questions about these terms: info@equalpaymonitor.nl.